Go to Settings and select ‘Manage Symantec VIP’.Download the Symantec VIP app to your new device.If you don’t have your old device any more you will need to call us so we can remove your old device so you can add your new device. If you get a new device, register your VIP token on that device – and don’t forget to delete your old device from internet banking. your phone, laptop, and tablet) with the same Symantec VIP token you use for your internet banking. If you can’t download the Symantec VIP Access app, please contact us for other options. Click on ‘Register token’ and follow the prompts.Go to ‘Settings’ > ‘Manage Symantec VIP’.Then, you need to register a Symantec VIP token: To get started, download the Symantec VIP Access app for free from the Apple App Store or Google Play Store. We use Symantec VIP because it’s more secure than an SMS, which could expose you to mobile phone porting (where someone transfers your phone to another carrier, or obtains a second SIM, so that they can receive all of your messages and phone calls). The token can only be accessed on your device, and your credentials are tamper-resistant and cannot be duplicated.Īs a Bank Australia customer, you can access Symantec VIP for free. Symantec VIP works by generating a one-time security code (called a token) on the phone, tablet or computer you use to do your banking. Enter this security code along with your password to add strong authentication to your favorite websites.Symantec VIP is a secure, two-factor authentication tool that helps to protect your bank account from online fraud. We use it, for example, when you're completing sensitive updates like changing your personal details. Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. You can generate a security code even if you do not have a network or mobile connection. The strong authentication method you use depends on the method implemented by your participating organization. Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device. Use Touch ID, Face ID, or Passcode in a push notification to authenticate yourself on your mobile device.The challenge number proves that you are physical present during authentication. Enter a challenge number on your mobile device that you receive during authentication.If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics. Receive a push notification on your mobile device that you approve as authentication.Use that code along with your username and password. Dynamically generate a one-time use security code on your mobile device.VIP Access adds strong authentication to your normal login in one of the following ways: Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: : QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts.
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